Appointment

Once your order is ready, it will be sent via DHL using either their Express Domestic or Express Worldwide services. When your order is ready to leave you will receive tracking information so you can follow your parcel.

If you are in any way unhappy with your good(s), you may send them back to Emma Willis, 66 Jermyn Street, London, SW1Y 6NY, for a refund, exchange, or credit note. Please note returns are not accepted on Bespoke shirts (and if you have approved your sample shirt, the final shirts and sample shirt cannot be returned or altered; if you would like this to be done, there is a fee for this service) women's shirts, nightwear, underwear and any sale items, however if you do have any queries with your bespoke shirt(s) please contact us at sales@emmawillis.com or +44 (0) 20 7930 9980.

Goods must be returned within 14 days of being received.